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Privacy Policy


This privacy policy applies to apps developed and published by Pace Online (PTY) LTD including but not limited to the Pace Online mobile apps.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Information you provide directly, such as your name, email address, phone number, or other details when you register, contact us, or interact with features in the Apps.

b. Device and Usage Information

  • Data about your device, such as device model, operating system, unique device identifiers, and IP address.

  • Information on how you interact with the Apps, including crash reports, error logs, and analytics data.

c. Location Data

  • If permitted, we may collect location data for specific functionalities within the Apps.

d. Payment Information

  • If you make in-app purchases, payment information is processed by third-party providers like Google Play. We do not store or process payment details directly.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve the functionality of our Apps.

  • Personalize user experiences and enhance app performance.

  • Respond to user inquiries, support requests, or feedback.

  • Send notifications, updates, or promotional content (with your consent).

  • Ensure compliance with legal and regulatory requirements.

4. Data Storage and Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is entirely secure. Use our Apps at your own risk.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us.

  • Opt-out of receiving promotional communications by following the unsubscribe instructions in our emails.

  • Adjust app permissions in your device’s settings.

6. Children’s Privacy

Our Apps are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

7. Third-Party Links and Services

Our Apps may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their privacy policies before engaging with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted in the Apps and will take effect on the "Effective Date" indicated. Continued use of the Apps after changes signify your acceptance of the revised policy.

Effective Date 1 January 2025